Tripura’s Maharaja Bir Bikram (MBB) Airport in Agartala has topped the Northeast and ranked 15th nationally among 62 airports in Round 1 of the Customer Satisfaction Survey (CSS) 2025 conducted by the Airports Authority of India. The airport achieved an impressive score of 4.77 out of 5, reflecting significant improvements in passenger experience. Key developments highlighted include the successful implementation of the Inline Baggage Handling System (ILHBS) since March, which has enhanced baggage screening efficiency and passenger movement. Plans are underway to introduce a Child Care Room to provide a safe and clean space for traveling mothers and infants. The Airport Advisory Committee also reviewed the ongoing development of Kailashahar Airport, expected to boost regional connectivity, tourism, and economic growth in Tripura and the Northeast. The meeting was chaired by West Tripura MP Biplab Kumar Deb and attended by senior officials from the district administration and airport authorities.
